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frequently asked questions
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Can I paddle if I don't want to pedal?
Yes! Each boat is provided a paddle for use if the rider chooses to not to use their pedal drive.
What is your cancellation policy?
We have a 24 hour cancellation policy. All cancellations outside of 24 hours will receive their payment back, minus a cancellation fee. Payments are forfeited for trips canceled within 24 hours of departure, no exceptions.
What should I bring? What should I wear?
Besides sunscreen and a smile, we recommend wearing clothing you find comfortable for the conditions expected during your trip and shoes that can get wet.it is likely only your feet will get wet. Your guide will also carry rain ponchos in case of unexpected weather.
Could I fall out?
Your guide will go over a safety speech before the trips begin to show you how to stay in your boat and avoid a preventable spill in the river. Our boats are wide and extremely stable to ensure your comfort and safety.
Where do we meet?
Our Sunrise & Morning EcoTours launch from the Apollo Beach Visitors Center within Canaveral National Seashore. The address is: 7611 Atlantic Ave S, New Smyrna Beach, FL 32169 Our Afternoon & Sunset and Bioluminescent/Stargazing EcoTours launch from River Breeze Park. The address is: 250 H H Burch Rd, Oak Hill, FL 32759
Is there an upper age limit?
No, We recommend our trips for all ages but recommend our riders reasonably evaluate their health to be on the water for 2 hours. If you have any questions or concerns, then it would be best to contact your physician.
What is your minimum age for riders?
We recommend our trips for riders of all ages. Any rider able to reach the adjustable pedals is free to pedal in a solo kayak but we suggest riders under 6 years old ride in a tandem with an adult